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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Pfannenberg products

The group "New Technologies" offers for review the products of the plant Pfannenberg: cooling systems, heat exchangers, fans, heat management systems, light and sound signals, alarm bells, Ex-ATEX alarm systems, equipment for electrical cabinets, chillers
  • Cooling systems Pfannenberg
    Cooling systems
    DTI, DTS, DTFI, etc.
  • Heat exchangers Pfannenberg
    Heat exchangers
    PWS, PWD, etc.
  • Chillers Pfannenberg
    Chillers
    GDV 35, GDV 40, etc.
  • Equipment for electric cabinets Pfannenberg
    Equipment for electric cabinets
    PLS, PLS-C, etc.
  • Ex-ATEX alarm system Pfannenberg
    Ex-ATEX alarm system
    BExBG, Quadro, etc.
  • Fans with filter Pfannenberg
    Fans with filter
    PTF, PTFA, etc.
  • Thermostats and hydrostats Pfannenberg
    Thermostats and hydrostats
    FLZ, FLH, etc.
  • Signal columns Pfannenberg
    Signal columns
    BR 35, BR 50, etc.
  • Sound signals Pfannenberg
    Sound signals
    DS10/DS5, PA 140, etc.
  • Light signals Pfannenberg
    Light signals
    PMF 2030, ABL/ABS, etc.

NEW TECHNOLOGIES GROUP

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